“Don’t Bring Me Solutions! Bring Me Problems!” – The Truth about Toyota (28/11/2011)

First Thoughts

This is a very short post about today’s study trip to Toyota, Burnaston, Derby.  I will add to it….especially if you post questions and comments.  This is a conversation :)

It’s all about what you can’t see…and you must look, see and understand

The thing that particularly struck me on today’s visit was the sense of calm engagement about the factory – and how polite people were!  The Japanese culture has permeated to such an extent that people drop the definite article (as in…”we must look after (the) company and (the) members’ interests”). Continue reading